Dear Family Member:
As you may have heard, Governor Pritzker has announced that the entire State of Illinois will enter Tier 3 mitigations beginning Friday, November 20, 2020.
Our facility will be affected in the following areas:
- We must suspend outdoor in person visits at this time. Window visits, with the window closed, are still permitted.
- Communal dining must be suspended with some exceptions made based on assessment.
- Group activities must be suspended.
Due to the high number of cases in our community, we are testing our employees two times each week and our residents once each week. We will continue to keep you informed of any facility transmitted resident cases and any positive employee results each Friday by 5pm. These notifications can be found on our website, www.oakbrookcare.com, under NEWS. Additionally, we will post information regarding any new facility transmitted cases within 24 hours of identifying the case.
We would like to take this opportunity to once again urge you to consider utilizing telemedicine to facilitate outside medical appointments for your loved one to avoid unnecessary exposure. We would be happy to assist in arranging a tele-medicine visit with your provider.
Please contact our Activity Director, Giovanni Paz Villa, to schedule a virtual visit with your loved one. Giovanni can be reached by telephone at 630-495-0220 or via e-mail at email@example.com.
We thank you for your continued support during these very difficult times. If you have any questions, please feel free to contact me.