Dear Family Member:
By now you have been notified by telephone of the fact that we have had one positive test result for COVID-19 at our facility. As of this moment, this is the only case that has been diagnosed in either residents or staff.
We have notified the DuPage County Health Department as well as the local Illinois Department of Public Health office. The DuPage County Health Department will give us guidance through this situation. If additional residents or employees become symptomatic, they will be tested in accordance with the latest CDC and IDPH guidelines.
We will continue to closely monitor all of our residents and patients, so that any change in condition can be identified quickly. As we said in our previous letter, we cannot make daily calls to all family members, however the family member of any resident who is showing any symptoms will be notified by telephone by one of our nurses.
Our staff is committed to providing the best possible care to all of our residents. Thank you for placing your trust in us. Please stay safe and know that we will provide the best care possible to all of those entrusted to our care.